Operations/Strategic Manager Level 5- Online Nationwide

Online Event

Course Eligibility

  • UK/EU Citizen for 3+ years
  • Work 16+ hours per week on average
  • Employed on a PAYE Scheme
  • Not on any other government-funded course

Course Description

The Operations/Strategic Manager Level 5 apprenticeship develops the practical skills and strategic insight required to lead operational functions and deliver organisational objectives. It equips learners to interpret performance information, manage complex resources, lead multi-disciplinary teams and support strategic initiatives.

Learners explore key areas including operational planning, change leadership, performance improvement, resource allocation, data-informed decision-making and stakeholder engagement. Through real workplace projects, learners apply strategic concepts to address business challenges, delivering measurable impact within their organisation.

Regular reflective practice and professional dialogue support learners to build confidence in leadership, ethical decision-making and communication with senior stakeholders. The programme embeds commercial awareness alongside leadership capability, ensuring learners can align people-focused strategies with organisational priorities.

On completion, individuals are ready to operate with confidence in operational and strategic leadership roles, contributing to sustainable organisational performance and strategic execution.

Employer Benefits: After Course Completion

Employers benefit from leaders with strategic capability who strengthen operational delivery, drive performance and support transformational change aligned with organisational goals.

Employers benefit from staff who:

  • Performance management, operational planning, and strategic thinking
  • Analyse business data to inform decisions and manage resources efficiently
  • Align team delivery with organisational priorities
  • Strengthen collaboration, governance, and support cultural transformation

The apprenticeship provides:

  • Leadership development aligned to national occupational standards
  • Practical application with strategic perspective
  • Workplace projects addressing performance, productivity, or service delivery
  • Build skills in resource planning, financial awareness, people leadership, and continuous improvement
  • Embed commercial acumen, ethical leadership, reflective practice, and problem-solving

Employers typically see:

  • Stronger operational performance and resource management
  • Improved cross-departmental collaboration
  • Enhanced accountability and clearer performance expectations
  • Better alignment of operational goals with strategic objectives
  • Robust planning, risk mitigation, and performance measurement

The programme supports:

  • Stronger organisational governance and leadership capability
  • Strategic alignment of operations with business objectives
  • Improved resource efficiency across departments

Who is this course for?

Designed for operational and strategic managers seeking to expand capability and lead with confidence in complex organisational environments.

Learning aligns with national occupational standards and builds strategic leadership capability that supports performance, resilient operations and people management across sectors.

This course is ideal for:

  • Existing managers or experienced leaders with operational planning and team oversight
  • Roles requiring strategic insight, resource management, and leadership capability
  • Leading units, departments, or service areas and formalising leadership expertise
  • Moving from operational delivery to broader strategic leadership roles
  • Preparing for executive responsibility with performance, people, and change management

Typical Job Roles Include:

  • Operations Manager
  • Strategic Lead
  • Department Manager
  • Service Delivery Manager
  • Business Unit Manager
  • Senior Team Leader
  • Area Manager

This course is suitable for employers operating in:

  • Public Sector and Local Government
  • Healthcare and Social Care
  • Education and Training
  • Professional Services
  • Manufacturing and Logistics
  • Technology and Digital Services
  • Retail and Hospitality

The delivery model for the Level 5 Operations Manager course consists of 4 Hours per week working specifically on this course during working hours plus 2 hours employer led CPD.

This course starts weekly and could be fully funded for you! To register your interest here, Click the Apply Now button to find out more!

(Code: LMIWT)

Course Overview

Course Start Date:
Weekly
Course Duration:
24 Months
Difficulty Level:
intermediate
Registration Deadline:
01/09/2027
Induction Date:
Course Location:
Online Event
Course Location:
Online
Course ID:
Course Tags:
Level 5, Management, Operations, In Work Training, Higher Level Training

Share This Course