Level 1 Customer Service With Nail Technician Diploma

• This course is full at the moment.

This is a 10 day Customer Service course with a JS Academy course on completion!

This is a remote course where you will learn from home with guidance from a tutor.

You will have access to all of the course materials from the outset on google classroom, and will be given 6 assignments – 1 per unit which again will be issued from day 1.

Level 1 Customer Service Units:

Unit 1: Customer Service Principles

Unit 2: Understanding How to Work in a Customer Service Role

Unit 3: Communicating With Customers

Unit 5: Career Progression

Unit 7: Understanding How to Deal with Customers’ Requests, Queries and Problems

Unit 9: Investigating Rights and Responsibilities at Work

You will start the Customer Service course first on Monday 6th February, then once this is completed you can then access the Nail Tech Course!

Nail Tech Certification Units:

Module 1: Introduction to Nail Technology
Module 2: Anatomy of the Skin
Module 3: Nail Anatomy
Module 4: Preparing Your Work Area
Module 5: Client Consultation and Communication, Preparing Your Client
Module 6: How to Perform a Manicure
Module 7: How to Perform a Pedicure
Module 8: Artificial Nails
Module 9: Arm and Hand Massage
Module 10: Gel Polish
Module 11: Nail Tips (French Manicure Nail Tips and Artificial Nail Tips with Acrylic)
Module 12: Basic Nail Art
Module 13: Nail Maintenance
Module 14: Health and Hygiene
Module 15: An Introduction to Salon Management
Module 16: Start a Salon, Become a Mobile Technician, or Work for Someone Else?
Module 17: Setting up a Salon and Red Tape
Module 18: Salon Decoration
Module 19: Marketing Your Nail Salon / Service
Module 20: Setting Your Pricing
Module 21: Merchandising Your Salon
Module 22: Employees and Staffing
Module 23: Customer Relationship Management
Module 24: Managing Costs
Module 25: Forms and Record Keeping

Take a look through the full course breakdown here: https://www.js-academy.co.uk/course/nail-technician-diploma-award/