Level 2 Become a Customer Service Guru Plus a FREE JS Academy Course!

Online Event
1

Course Eligibility

  • Must be unemployed or on a low income (less than £20,319)
  • Must be in receipt of a benefit (UC/JSA/ESA)
  • A UK resident for 3 years or more
  • Aged 19 or older on or before 31 August 2023
  • Must not be in any other form of education or training course 
  • Must have access to internet and either a laptop or PC
  • The programme is NOT available in the following regions: Greater Manchester, Greater London, Liverpool, West and South Yorkshire, North of Tyne, Tees Valley, Cambridge and Peterborough, Bristol, Bath, Birmingham, The Black Country & Coventry. 

Course Description

This is a remote course. You must have access to a laptop or computer.

You can complete this course in your own time as long as you complete within 6 – 8 weeks.

Learn communication, problem-solving, and personal development skills to succeed in customer service!

Once you have completed your Customer Service course through PHX Training, Jobskilla will issue your very own free JS Academy course of your choice! Your JS Academy course can be completed at your own time.

Have a look though our extensive list of courses here! https://www.js-academy.co.uk/all-courses/

What does your Customer Service course cover?

  • Comprehensive coverage of essential customer service principles
  • Techniques for delivering great service and building relationships with customers
  • Effective communication skills to handle customer problems and sensitive information
  • Personal development to help you achieve your goals and grow professionally

Accredited Qualification

Upon completion of your Customer Service course, you’ll receive an accredited qualification, demonstrating your expertise and commitment to providing excellent service.

 Course Delivery

  • This course has a rolling start, this means once your enrolment process has been completed, you will be started.

  • You can complete the course in your own time.

  • You have 6 – 8 weeks to complete the Customer Service course.

Course Overview

Course Start Date:
Fortnightly
Start Time:
10:00 AM
End Time:
03:00 PM
Course Duration:
6 - 8 Weeks
Difficulty Level:
beginner
Registration Deadline:
24/06/2024
Induction Date:
Course Location:
Online Event
Course Location:
Online
Course ID:
Course Tags:
Customer Service, Academy,

Share This Course